Nationwide support

All this is made possible by a nationwide assistance organisation Technical Support Centres coordinated by dedicated HQ personnel), regularly updated by the company by means of specific courses.

The aftersale service can:

• provide qualified technical assistance for the products
• organise and implement the start-up of the units installed, making sure they're operating properly
• guarantee the availability of spare parts for the product components
• carry out on-site inspections to verify the installation conditions beforehand
• arrange visits and scheduled maintenance tasks on the basis of the customer's needs
• provide assistance and information about the remaining warranty time and any possible extensions
• provide technical documentation for products installed some time ago

If you need assistance for any of the products, please contact: +39 0429 806311 or the email address assistenza@fastaer.com

NB: you will need to provide the article code, the address of the installation site, and the reason for the request