Pre-sale support

Pre-sale support

FAST, aware of the particular nature and the critical aspects of the HVAC&R sector, works alongside its professionals and offers all the skills and experience it has built up during its 30-plus years of activity.

The support provided by FAST involves all the main phases where our products are the leading players in the world of air conditioning systems:

  • Product training
  • Consultancy and training about the regulatory aspects of the product
  • Analysis of the requirements of the specific application that the product will be inserted in (with dedicated meetings at the customer's premises too)
  • Study and identification of the characteristics of the product best suited to the system (new or undergoing renovation or energy requalification)
  • Support in the selection of the products via the dedicated selection software
  • Development of any necessary special technical solutions
  • Organisation of guided technical visits to our company
  • On-site inspections
  • Preparation of the documentation needed to guarantee the compliance of our product within the system
  • Organisation of supervised performance tests (witness tests) at the cutting-edge laboratories of the Group that FAST is part of. These tests allow the customer to verify (prior to installation) that all requisites are fully respected, avoiding any risk of setbacks in the field later on.